Systematic and future-proof added value.
In short: Service made by Steiff Schulte.
Companies and their services are often judged solely based on their products. This does not live up to reality, however. A brand like ours does not supply fabric items sold “off the shelf”, detached from everything else. “Isolated solutions” aren’t our thing. Our customers do not judge us “by the thread” either.
As a result of this, our customer relationships do not start by writing a number on a piece of paper, but by talking to a prospective customer about their goals and the tasks they are looking to solve. Only then can we sensibly work out a solution – and only then can we put a price to it.
Service equals a journey
from idea to perfection
We will bundle all our knowledge, take our customer by the hand, and go brainstorming together: Which material is best suited for the task at hand, what properties are required? Where can we get this material from or how can we add the desired properties to it…?
Our clients get more than just a number from us: They will get a complete concept that includes the entire route from the idea conceived, through the paths in this world, to perfection at our company and perfectly safe delivery.
This also means that our customer has a competent contact at their side who is available at all times and along the entire path. All steps will be secured by quality controls, guarantees, and much more. We will interact fairly, transparently, and responsibly. We also will always be available for further ideas and development of additional follow-up products.